Crisis communications strategies help organizations deal with crises that affect their clients, members or customers.

Social Media Cos. Must Protect Users to Preserve Their Reputation

Facebook is losing users and engagement due to data breaches, lack of transparency. Social media engagement in 2018 was down 4% overall over the previous year for the first time ever, according to BrandKeys Loyalty and Engagement Index. Data breaches of users' private information, the #Russian hack of elections in several countries and lack of transparency have taken